CONTACT INFORMATION

 EMERGENCIES 

Please click the link above for local ER information, helpful links & resources as Dr. Brown is unable to offer emergency services or responses

 ONLINE FORMS

Please utilize online forms for all new client requests, active patient requests & updates and direct communication requests with Dr. Brown outside of in person appointments. Thank you

 Dr. Brown encourages individuals with disabilities or elderly pet owners in need of assistance to leave a message or email (see below). Please specifically state the type of additional assistance that is needed in your message so that we may best serve you and return your correspondence. Thank you

 TeLeVET TIME Remote Support Services-Active Patients Only

For continued support & direct communication with Dr. Brown outside of in person appointments

 Please submit a Patient Update Form or TeLeVET Time Request Form pending patient needs and questions. Thank you

 NEW CLIENT REQUESTS

All New Client Requests are processed via online forms on this site

 ACTIVE PATIENT REQUESTS

Please see active client page for available options

Text:

 Texting the public number for general inquiries, appointments or medical questions is not an available service  Established clients will be given a nonpublic number for complimentary text scheduling purposes only

 Complimentary Text Scheduling: 480-xxx-xxxx-for active patients only.  Monitored by remote support (not available on demand) 

 No medical text questions please. Please submit an online Patient Update Form or TeLeVET Time online request form for direct communication with Dr. Brown outside of in person appointments pending questions for Dr. Brown and patient needs.

 See Concierge Plan Text option for advanced medical texting & support 

 EMAILS

Please note answers to All General Inquiry Questions can be found directly on this site. Questions beyond the information on this site is considered medical advice and requires an in person appointment to establish an active veterinary client patient relationship i.e. VCPR. Thank you

 Dr. Brown encourages individuals with disabilities or elderly pet owners in need of assistance to leave a message or email. Please specifically state the type of additional assistance that is needed in your message so that we may best serve you and return your call. Thank you

Scheduling

 Scheduling@brownvetservices.com 

 New client requests will receive correspondence from remote support via this email after a new client request form has been received

 Active patients may request appointments via this email (please submit a patient update form or TeLeVET Time form to communicate directly with Dr. Brown outside of in person appointments. Thank you

 Records

Records@brownvetservices.com 

 Please submit medical records for new client requests to this email directly from veterinary offices

 Record requests from other clinics please use this email

Brownvethc@gmail.com 

 Auto-response referring back to instructions on this site

 PHONE

Recorded Information Line Only: 480-494-6034 (no text). As Dr. Brown is either with a patient or traveling, she is unable to be available via phone so that she may focus on patient care and safe driving. Dr. Browns phone is not monitored for incoming calls, texts or messages as appointments are not made via phone, this is not an emergency service and answers to all general inquiry questions can be found directly on this site.  Due to the nature of this practice, on demand reception staff is not available as this practice is mobile and does not have a stationary office with reception staff like a full service brick and mortar clinic. Thank you

 Dr. Brown encourages individuals with disabilities or elderly pet owners in need of assistance to leave a message or email. Please specifically state the type of additional assistance that is needed in your message so that we may best serve you and return your call. Thank you